Healthcare & Life Sciences

Challenge

A regional health network faced compliance risks from siloed EMR and claims data. Patient outcomes were inconsistent, reporting was error-prone, and HIPAA/GDPR compliance gaps were flagged during audits.

Solution

Totago Advisory facilitated executive alignment by establishing a data governance council and introducing an MDM-driven integration strategy. We created a roadmap to unify EMR, payer, and telemedicine data into a compliant analytics framework.

Outcome

  • Governance Adoption: 70% of departments onboarded into new governance council in 60 days.

  • Defect Reduction Potential: Identified 30% fewer reporting defects via governance alignment.

  • Compliance Risk: Mapped HIPAA/GDPR exposure areas and reduced audit risk by 40%.

  • Data Readiness Score: Improved from “Fragmented” to “Developing” on maturity scorecard.