Public Sector

Challenge

A state agency’s outdated reporting processes delayed audits and made it difficult to demonstrate transparency to stakeholders. Manual reporting cycles took months, leaving executives without timely insights.

Solution

Totago Advisory developed a modern reporting and governance strategy. We aligned the CFO, CIO, and program directors on a transformation plan that introduced audit-ready lineage and citizen-facing dashboards.

Outcome

  • Audit Readiness: Reduced reporting cycle time projection from 3 months to 4 weeks.

  • Governance Clarity: Defined 5 new accountability structures across departments.

  • Transparency Metrics: Identified 10 new public-facing KPIs for community dashboards.

  • Maturity Lift: Governance score improved from “Emerging” to “Developing” in readiness model.

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